Escalation Process

Escalation Process Revision History REVISIONDATE OF RELEASEPURPOSE Baseline6/10/2009 Initial rout Table of Contents 1.INTRODUCTION1 1.1PURPOSE1 1.2 ambit1 1.3REFERENCES1 2.PARTICIPANTS ROLES AND RESPONSIBILITIES1 3.ESCALATION serve APPROACH2 3.1IDENTIFICATION AND NOTIFICATION OF ESCALATION2 3.2JOINT ESCALATION DISCUSSIONS2 3.3ESCALATION TO higher(prenominal) LEVEL (IF NECESSARY)3 3.4RESOLUTION AND CLOSURE3 listen of Figures FIGURE 1. ESCALATION PROCESS FLOW CHART2 1.INTRODUCTION 1.1Purpose This document is the Escalation Process for the Project. The social function of the crop is to raise an issue, action or concern to a higher- aim of trouble for resolution in Client Organization, oddly when resolution cannot be r all(prenominal)ed at the direct contact level. The undertaking should always hand to make decisions and address events at the utmost level possible, withal when a resolution cannot be reached, the item should be escalated to find out a decision is make before it causes impacts to the project. This document pull up stakes be reviewed at least annually and updated, as needed, as a result of continuous process changement efforts by the project way team.

Lessons learned will be captured at the end of each project phase and employ to improve the division-level standards. 1.2Scope This Escalation Process identifies the procedures used to coordinate the discussion and resolution of scathing items. In step-up to documenting the approach to escalation, the process covers who participates in escalation, and how resolutions argon do cumented. 1.3 signifyences 1.3.1Best Prac! tices Website http://www.bestpractices.cahwnet.gov 1.3.2Project Repository Refer to the repository determined at livelink for all project-specific documentation associated with escalation. 2.PARTICIPANTS ROLES AND RESPONSIBILITIES The spare-time activity are the participants and the level of the escalation process in which they...If you want to get going a ample essay, order it on our website: BestEssayCheap.com

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